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Your Online Financial Security

As part of our family, we care about your security and want to be your partner
in navigating the Internet. In this section of our website, we provide numerous tips
to help you bank safely while online. Just as you protect your home with locks and perhaps even
a security system, it is critical that you also protect your online security by using current anti-virus software, performing regular scans of your computer and mobile devices to check for viruses, installing a personal firewall as well as the latest security updates for your web browser and operating system.

Tips for Protecting Your Computer:

  • Use anti-virus software and download and install updates on a regular basis.
  • Install and learn how to use a personal firewall program to guard against unauthorized access.
  • Download the latest security updates (or patches) for your web browser and operating system.
  • Set your operating system and apps to automatically update or manually update as soon as you receive the notice.
  • Safeguard your smart phone and mobile devices to reduce your risk of compromise from malware on your phone or tablet

Tips for Protecting Your Online Security:

  • Do not disclose PINs, login details or passwords in response to unsolicited
    emails claiming to be from your bank or police.
  • Do not keep your passwords, login details and PINs written down.
  • Use STRONG ID's and passwords (Change on a regular basis).
  • Use unique passwords for each login.
  • Don’t let your cards or your card details out of sight when making a transaction.
  • Destroy, preferably shred, any documents or receipts that contain personal financial information when you dispose of them.
  • Use secure websites. Secure sites encrypt or scramble the information as it travels to and from your computer.
  • Ensure that the security icons are showing in your browser window. (For example: locked padlock, unbroken key symbol, web address starts with https:// (s stands for secure), etc.)
  • Never go to websites from a link in an email and then enter personal details. Instead, enter the name of the company you wish to visit into a web browser; go to its website, and contact the company through their customer service.
  • Keep an eye on your phone and mobile devices. Enable an “auto-lock” feature. Also, check to see if your phone has a “remove” feature to erase personal information or disable if lost or stolen.
  • Take precautions on social networking sites. Be very selective about where you provide personal information.
  • NEVER give out personal or banking information (such as your login ID or password, social security number, etc.) on the phone, through the mail, or over the internet unless you’re the one initiating the contact or know who you’re dealing with.

Click here to learn more about Phishing and other types of scams.