Debit or ATM Card
- If your Debit or ATM card has been compromised, lost, or stolen, please call Heritage Bank at 1.800.528.2273.
- If you believe you have been a victim of fraud, please call your local Heritage Bank office or 1.866.749.2265 during regular business hours
Online Banking Fraud
- If you have a fraud concern regarding your online banking account, please call Heritage Bank at 1-866-749-2265.
The Internet is a great tool...for information, and to conduct on-line business, as long as consumers take appropriate precautions and are aware of the possibility that someone may be trying to scam them. If it seems too good to be true, it probably is.
The consumer information links below exist to assist customers in locating information and providing guidance on how to file complaints when appropriate.
Federal Trade Commission (FTC) Consumer Response Center
You can file a complaint with the FTC against a company or organization that you believe has cheated you by contacting the Consumer Response Center by phone: toll free 877-FTC-HELP (382-4357) - TTY: 202-326-2502.
Internet Crime Complaint Center (IC3)
The IC3's mission is to combat fraud committed over the Internet through a unique partnership between the National White Collar Crime Center (NW3C) and the Federal Bureau of Investigation (FBI). The IFCC website allows consumers to report Internet fraud, among other services.
Consumer Fraud (DOJ/Homepage)
"Fraud" is a link on the Department of Justice's (DOJ) homepage under "Information for Individuals and Communities."
FirstGov (Your First Click to the U.S. Government)
"FirstGov" is a free-access website designed to give a centralized place to find information from local, state, and U.S. Government Agency websites, Consumers may call the toll-free number at 1-800-FED-INFO (1-800-333-4636).
"Consumer.gov" is a "one-stop" link to a broad range of federal information resources available online.
Social Security Administration
Report Fraud: 800-269-0271
Identity Theft Resource Center
Federal Trade Commission Identity Theft Consumer Information
Financial Fraud encompasses a wide range of illegal behavior - from mortgage scams to Ponzi schemes, credit card theft to tax fraud.
Stay Safe Online
NCSA's mission is to educate and therefore empower a digital society to use the Internet safely and securely at home, work, and school, protecting the technology individuals use, the networks they connect to, and our shared digital assets.